5 ways Cigna helps improve your health and your life
5 ways Cigna helps improve your health and your life
Are you taking advantage of these value-added services?
Virtual Care
If you are a Cigna medical customer, get care conveniently by phone or video chat 24/7 using MDLIVE. Connect directly through myCigna to make an appointment. Board-certified doctors and pediatricians can diagnose, treat and prescribe most medications for minor medical conditions.1
$0 Preventive Care
Pay nothing for most in-network preventive care, including your annual check-up, flu shot, dental cleanings, some prescription drugs and health screenings.2
No Referrals Needed
Your Primary Care Provider (PCP) or dentist can help you find an in-network specialist.3 Call Cigna for additional help.
The myCigna® website and mobile app
Easily search in-network providers, estimate out-of-pocket costs, view prescriptions and more.4
Outstanding personal service 24/7/365
Friendly and knowledgeable representatives are here to answer your questions and provide the personal service and attention you deserve. Call us 24/7 at 1-866-494-2111 (TTY: 711).
Cigna provides access to virtual care through a national telehealth provider, MDLive located on myCigna, as part of your health plan. Providers are solely responsible for any treatment provided to their patients. Video chat may not be available in all areas or with all providers. This service is separate from your health plan’s network and may not be available in all areas or under all plan types. $0 virtual care benefit not available for all plans in AZ and CO. Some plans may apply a copay, coinsurance or deductible. Virtual care does not guarantee that a prescription will be written. Refer to plan documents for complete description of virtual care services and costs, including other telehealth/telemedicine benefits. A primary care provider referral is not required for this service.
Plans may vary. Includes eligible in-network preventive care services. Some preventive care services may not be covered, including most immunizations for travel. Reference plan documents for a list of covered and non-covered preventive care service.
Referrals are required for residents of Illinois.
The downloading and use of the myCigna Mobile App is subject to the terms and conditions of the App and the online store from which it is downloaded. Standard mobile phone carrier and data usage charges apply.
