The doctor is always in

The doctor is always in

Access health professionals 24/7.*

Calculator and cost chart

Why sit in a crowded waiting room or put off getting the care you need? Your Cigna plan gives you 24/7 access to virtual care with $0 cost. With virtual care, you can:

  • Access care from anywhere via video or phone*
  • Connect with board-certified doctors and pediatricians as well as licensed counselors and psychiatrists
  • Have a prescription sent directly to your local pharmacy

Medical virtual care

Doctors can diagnose, treat and prescribe most medications for minor medical conditions such as:

  • Acne
  • Allergies
  • Asthma
  • Bronchitis
  • Cold and flu
  • Constipation
  • Diarrhea
  • Earaches
  • Fevers
  • Headaches
  • Infections
  • Insect bites
  • Joint aches
  • Nausea
  • Pink eye
  • Rashes
  • Respiratory infections
  • Shingles
  • Sinus infections
  • Skin infections
  • Sore throats
  • Urinary tract infections

Low-cost behavioral and mental health virtual care

Speak with a licensed counselor or psychiatrist from anywhere you are, at any time. They can diagnose, treat and prescribe most medications for nonemergency conditions such as:

  • Addictions
  • Bipolar disorders
  • Child/Adolescent issues
  • Depression
  • Eating disorders
  • Grief/Loss
  • Men’s issues
  • Panic disorders
  • Postpartum depression
  • Relationship/Marriage issues
  • Trauma/PTSD
  • Women’s issues

It’s easy to connect.

  • To talk, call 1(888) 726-3171.
  • To video chat, log in to or download the myCigna® App.
    • Click the Find Care & Costs icon on the home screen.
    • Select Talk to a doctor or nurse 24/7.
    • Click Connect.

*Cigna provides access to virtual care through a national telehealth provider, MDLIVE, located on myCigna, as part of your health plan. Providers are solely responsible for any treatment provided to their patients. Video chat may not be available in all areas or with all providers. This service is separate from your health plan’s network and may not be available in all areas or under all plan types. $0 virtual care benefit not available for all plans in Colorado. Some plans may apply a copay, coinsurance or deductible. Virtual care does not guarantee that a prescription will be written. Refer to plan documents for complete description of virtual care services and costs, including other telehealth/telemedicine benefits. A primary care provider referral is not required for this service.